At Cary Audio, we know privacy is a hot topic but simply put, our belief is that your information should be treated like we would treat our own. That’s why we only ask you for what we absolutely need to know, only use it in the way you need us to, and never sell or share your private details to anyone else. When we do work with an outside service to measure our website or ship your order, we require that they follow the industry standards for privacy and encryption.
If you have any questions on that or anything below, please, just ask.
What we collect:
There’s a few places where we will ask for your personal data on our website:
- When you join our newsletter or request information, we need your email address.
- When you ask us to contact you, we need your name, email and other contact details that you may provide at your discretion.
- When you register for an account or place an order, we need your billing and shipping contact details. Your credit card number is securely submitted over an encrypted, https connection to our processing partner and those details are never saved or stored by us.
In addition, you may encounter a survey on our website or sent by email. These surveys are done for us to better understand you, your interests, how to improve our business, and are completely voluntary and anonymous in nature unless you elect to provide specific details.
Finally, we collect general, non-personal information on how you used our website via our web analytics. This is anonymous to us and helps us improve our website experience for your next visit.
Removing your information / stopping communication:
You can unsubscribe yourself from our marketing communications at any time by clicking the “opt out” link at the end of our email messages. This opt out excludes transactional messages like notices about when we ship a package as you’ll need those to inform you about your order.
If you would like us to remove your contact / order information from our customer database at any time, simply CustomerService@caryaudio.com and we’ll get it handled.