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Upgrades

Upgrade Policies

After purchase, upgrades are available anytime at customer’s expense, including all shipping, bench fees, and parts. We have many options available to refurbish or elevate the performance of your existing products. As a benefit, PLATINUM and GOLD tier purchases will receive the following incentives on upgrades after taking ownership: PLATINUM – for up to one (1) year from purchase all bench fees will be waived for any upgrade. GOLD – for up to six (6) months from purchase all bench fees will be ½ off the current bench fee rates at time of upgrade. The customer is responsible for all parts, shipping and insurance cost both ways for all upgrades. To get a quote on upgrading your existing products or PLATINUM and GOLD purchases, please contact techsupport@caryaudio.com or call 919-355-0010.